SW Fuel & Conv. Expo

EDUCATIONAL SESSIONS

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Thursday - May 7, 2015
 
10:45 am - 11:45 am
Back to Basics... How to Achieve a Penalty Free UST Inspection
The Customer Experience
Winning Foodservice Strategies
 
12:00 noon - 1:00 pm
The Future of B2B Systems
Train to Retain
The Next "Target": Shifting Liabilities & Merchant Compliance Under New Credit Card Rules
 
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Friday - May 8, 2015
 
9:00 am - 10:00 am
Successfully Navigating a Sea of Change
 

 

 

 



Thursday - May 7, 2015
10:45 a.m. – 11:45 a.m.
Back to Basics:  How to Achieve a Penalty-Free Underground Storage Tank (UST)
Inspections
Fort Worth Ballroom 5, 2nd Floor, Omni Hotel

Panelists:
John Keller, Petroleum Solutions
Bill Morris, Petroleum Solutions

Avoid compliance pitfalls and ready yourself for Texas Commission on Environmental Quality (TCEQ) inspections. 

Key Takeaways

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Thursday - May 7, 2015
10:45 a.m. – 11:45 a.m.
Winning Foodservice Strategies

Fort Worth Ballroom 4, 2nd Floor, Omni Hotel

Speaker:
John Matthews, Gray Cat Enterprises

Out think and out perform the foodservice competition.  Gain strategic insight on how to compete with limited-service restaurants.

Key Takeaways

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Thursday - May 7, 2015
10:45 a.m. – 11:45 a.m.
The Customer Experience

Fort Worth Ballroom 1-3, 2nd Floor, Omni Hotel

Speaker:
Linda McKenna, Employee Performance Strategies, Inc.

Develop a frontline employee business model that turns transactions into relationships and creates true customer loyalty through brand differentiation.

Key Takeaways

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Thursday - May 7, 2015
12:00 p.m. – 1:00 p.m.
The Future of B2B Systems

Fort Worth Ballroom 5, 2nd Floor, Omni Hotel

Speaker:
Rudet Fountain, United TranzActions

Equip your company with the know-how on business-to-business processes that have a direct impact on your bottom line.

Key Takeaways

-- Surcharging
-- EMV
-- Managing Interchange Fees
-- Accepting credit and debit cards for B2B transactions

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Thursday - May 7, 2015
12:00 p.m. – 1:00 p.m.
The Next “Target”:  Shifting Liabilities & Merchant Compliance Under New Credit Card Rules

Fort Worth Ballroom 4, 2nd Floor, Omni Hotel

Panelists:
Chris Francis, WorldPay
Steve Van Vlack, Wayne Fueling Systems

Protect yourself and your customers from data compromise!  Stay in compliance and get the essentials of credit card security standards and processes.

Key Takeaways

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Thursday - May 7, 2015
12:00 p.m. – 1:00 p.m.
Train to Retain

Fort Worth Ballroom 1-3, 2nd Floor, Omni Hotel

Speaker:
Linda McKenna, Employee Performance Strategies, Inc.

Identify unhappy employees and re-instill worker’s will through well-planned retention strategies.

Key Takeaways

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Friday - May 8, 2015
9:00 a.m. – 10:00 a.m.
Successfully Navigating a Sea of Change
Fort Worth Convention Center, 2nd Floor, Meeting Room 202A

Speaker:
Terry McKenna, Employee Performance Strategies, Inc.

Keep the odds in your favor with a comprehensive and long-term business survival guide designed to identify and manager industry complexities and a diverse customer base.

Key Takeaways

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